Customer Service & Administration Assistant - Marketing & Fundraising Department
Full time, fixed term for one year- Maternity Leave Cover
• Use your skills to make a real difference for animals in need
• Join a small, dynamic and supportive team
Do you want to work for an organisation you can be proud of? Every year SPCA Auckland rescues and protects 15,000 animals that have been abused, neglected or simply abandoned. We receive no government funding, yet without the SPCA there would be thousands of animals left in need with no-one to care for them. Work at the SPCA and make a real difference for Auckland’s animals in need.
If you have a positive and friendly customer focused approach, excellent data processing skills and great attention to detail then this could be the role for you.
You will be the first point of contact for our supporters both on the phone and by email, so it is essential that you have strong customer service skills and an excellent phone manner. You will be responsible for processing and reconciling all incoming donations. This will require you to handle money, process financial transactions and complete data entry accurately on a daily basis.
This role is an integral part of the marketing and fundraising team. We are a very busy, high performing team, and provide a friendly and supportive team environment.
In this role, you will be responsible for:
• All donor enquiries by phone and email
• Processing of all donations and financial transactions
• General data entry and administration
• The role is approximately a 50% split between data entry and administration and customer service
Key skills and experience required:
• Administrative and data entry experience
• Customer service experience
• High attention to detail and accuracy
• Fast, accurate and efficient data entry
• Very good interpersonal skills
• Sound computer skills including database systems and Microsoft Office
• The ability to quickly learn new computer software
• Positive and professional in all dealings
• High levels of personal and professional integrity
If you’d like to use your skills to really make a difference, click the 'Apply now' button below and send a covering letter and CV outlining your interest in the role and how your skills match the criteria.
Applications without a cover letter will NOT be considered.
Applications will close on Friday 29th April 2016. Position description available on request.
Part time, 25 hours per week, up to 5 hours per day. Flexibility required.
Are you adept at juggling and prioritising your day to take into account both planned work along with reactive work and ongoing projects?
Are you passionate about providing fit for purpose facilities for our staff, volunteers and animals?
SPCA Auckland is looking for a part time, experienced facilities manager, who is able to help run our facilities smoothly and keep us going on a day to day basis.
We are looking for someone who has exceptional maintenance, procurement and facilities management experience, along with a ‘can-do’ attitude. Experience with technology is also be preferred. No two days will be the same. You will be receiving maintenance, building and repairs requests and it will be up to you to manage, coordinate and build relationships with suppliers in order to get the best outcome for our animal village. You will be tasked with completing jobs within budget and finding solutions to problems, whilst keeping your and others safety top of mind. You may be required to attend emergencies over the weekend or after hours, so flexibility is a must.
Knowledge and Experience
Skills & Abilities
If you meet all of the above criteria and wish to apply, then please submit your CV and covering letter by clicking the "Apply now' button below. Applications without a covering letter will not be considered. Applications close Friday 29th April 2016.
Do you have excellent people skills and a passion for animal welfare? Then we may have the job for you. SPCA Auckland has a position available as a Canine Volunteer Liaison.
The position is 40 hours a week and the hours are 7.30am – 4.30pm and will include weekend shifts. The position will be busy, exciting, challenging and you would be working with like minded people who get the opportunity to make a difference every day.
Duties will include:
To be successful in your application you need to have the following values and skills:
If you are the person we are looking for please send us your CV and a covering letter by clicking the "Apply now" button below.
Applications without a covering letter will not be considered.