Help & Advice

If you need some help and advice, browse through the links below for commonly asked questions. Or visit our Animal Care pages for general advice on caring for your pet. If your question isn't answered below, then please call us on 09 256 7300.

Report Cruelty

Find out more about what types of complaints the SPCA can investigate and how to report a case of cruelty and neglect.


Lost an animal

If your pet goes missing it's important to try a variety of methods to get them back home safely. We recommend ...


Found an animal

Read our advice on what to do if you have found an animal to give them the best chance of being reunited with their owner...


Re-home your pet

If your circumstances have changed and you need to re-home your family pet, please read our advice on how to find a new home...


Animal Care

Our animal care guides provide further information on caring for your pet and settling them into your home...